Contact: byizakucontact@gmail.com

- Return policy

All sales are final. Once items are shipped out, no returns or exchanges are accepted. Make sure to refer to any size charts on product page.

- Shipping 

Preorder: Please allow 5-6 weeks for production after preorder window has closed, production updates will be posted on the "Preorder Status" page and on Instagram @byizaku.

Once an item is in the possession of the delivery service, we are not responsible for lost or damaged packages.

For international orders, buyers are responsible for import taxes.